Refund policy

At ResellPlace.site, we sell digital products only. No physical goods are shipped.
All products are delivered electronically and provide immediate access to digital content.

1. No Refund Policy (Digital Products)
Due to the instant and irreversible delivery of digital content, all sales are final.

We do not offer:
Refunds
Returns
Exchanges
Cancellations

This includes (but is not limited to):
Change of mind
Failure to read the description
Dissatisfaction
Lack of expected results
Business losses
Misunderstanding of what is included

2. EU Right of Withdrawal Waiver
Under EU consumer protection laws, customers normally have a 14-day right of withdrawal for online purchases.

However, pursuant to Article 16(m) of Directive 2011/83/EU, the right of withdrawal does not apply to digital content once performance has begun with the consumer’s prior express consent and acknowledgment that they lose their right of withdrawal.

By completing a purchase on ResellPlace.site, you:
Expressly consent to immediate delivery of digital content
Acknowledge that access begins immediately after payment
Confirm that you lose your 14-day right of withdrawal

Once digital access has been delivered, no refunds can be issued.

3. Digital Delivery Confirmation
Delivery is considered fulfilled when:
Access is sent to the email provided at checkout, OR
Access is displayed/downloadable on the confirmation page.

Failure to access due to incorrect email, spam filtering, device incompatibility, or user error does not qualify for a refund.

4. Chargebacks & Payment Disputes
By purchasing from ResellPlace.site, you agree not to initiate a chargeback based on dissatisfaction or misunderstanding.

We reserve the right to dispute chargebacks using evidence including:
Proof of delivery
IP address logs
Checkout consent records
Agreement to Terms & Conditions
Access logs

Fraudulent disputes may result in permanent service denial.

5. Technical Issues
If a technical error occurs on our side preventing access entirely, you must contact us within 48 hours so we can attempt to resolve the issue.

Refunds will not be granted for user-side technical problems.